faq
Planning Your Event
What is Melodic Moments?
Melodic Moments is a reservation-only karaoke lounge and celebration venue located in the Bronx. Every booking includes private use of the space, allowing you and your guests to enjoy your event without sharing the venue with anyone else.
What types of events can I host?
Our venue is ideal for birthdays, karaoke parties, baby showers, bridal celebrations, retirement parties, networking events, family gatherings, corporate functions, game nights, and many other private celebrations.
How many guests can the venue accommodate?
Melodic Moments comfortably accommodates up to 50 guests
Can I visit before making a reservation?
If you have already submitted an event inquiry and would like to see the venue before booking, simply let us know and we’ll coordinate an available appointment with you.
How do I reserve a date?
Complete our online inquiry form with your preferred event date, estimated guest count, and event details. Once we receive your submission, we'll review availability, answer any questions you have, and guide you through the reservation process.
Is a deposit required?
Yes. A reservation is officially secured once the required deposit has been received and your event agreement has been completed.
How far in advance should I reserve?
Popular dates fill quickly, especially weekends and holidays. Reserving as early as possible gives you the best opportunity to secure your preferred date and time.
Reservation Details
What are the minimum rental times?
Reservations require a minimum booking of:
Monday through Thursday: 3 consecutive hours
Friday through Sunday: 5 consecutive hours
Longer rental periods are always available.
What time do events need to end?
All events must conclude by 12:00 AM unless otherwise approved in writing.
Can I change my reservation after booking?
Deposits and payments are non-refundable. If your plans change, you may request to move your event to another available date of equal value, provided your request is submitted at least 30 days before your scheduled event. While availability cannot be guaranteed, we'll do our best to accommodate your request.
Does my rental include decorating time?
Your reserved hours include everything from decorating before guests arrive to cleaning up after the event. If you expect additional setup time, we recommend extending your reservation when booking.
Food & Beverage
Can I bring food?
Yes. Outside food is welcome.
To help us maintain food safety standards, all prepared food must come from a licensed restaurant, caterer, or commercial kitchen. Please have proof of purchase available upon arrival.
Food packages through Melodic Moments are also available upon request.
Food packages are also available through Melodic Moments.
Do you offer food packages?
Yes. Catering packages are available for many events. Ask us about available menu options when submitting your inquiry.
WHAT ARE MY OPTIONS FOR ALCOHOL?
Guests 21 and older may bring their own alcoholic beverages for private events. Bar packages may also be available for select reservations. The person reserving the venue is responsible for ensuring alcohol at the event is handled and consumed in accordance with applicable laws and the event agreement.
Bar packages may also be available for select events.
Do you provide cups, plates, napkins, or utensils?
Disposable serving items are not automatically included unless specifically listed in your reservation package.
Entertainment
Is karaoke included?
Absolutely. Every reservation includes access to our in-house karaoke system, allowing your guests to enjoy music and sing throughout your event.
How do guests request songs?
Guests can browse and add karaoke songs using the venue iPad or by scanning a QR code with their phone. In addition to our karaoke catalog, guests are also welcome to play music from Apple Music, Spotify, YouTube, and other supported streaming services, making it easy to personalize the entertainment throughout the event.
Can I play my own music?
Yes. In addition to karaoke, you're welcome to play your own playlists through our sound system using Bluetooth or the venue's iPad. We recommend preparing your playlist before your event begins for the smoothest experience.
Can I hire my own DJ?
Yes. Outside DJs are welcome.
Are professional photo or video sessions permitted?
Yes. Photography and video productions may be approved depending on the nature of the project. Please include the details in your inquiry so we can determine availability and any special requirements.
VENUE INFORMATION
where is Melodic Moments located?
We're located in the Westchester Square neighborhood of the Bronx.
135 Westchester Square, 2nd Floor
Bronx, NY 10461
You'll find us on the corner of Westchester Avenue and Commerce Avenue, above the Nation Diner.
Is parking available?
Street parking is generally available throughout the surrounding neighborhood.
Is public transportation nearby?
Yes. The venue is conveniently located near public transportation, including the Westchester Square subway station.
Is the venue upstairs?
Yes. Melodic Moments is located on the second floor.
Venue Policies
Who may reserve an event?
Reservations must be made by an adult who is at least 21 years old. The individual who books the event must remain present for the duration of the reservation.
Are children allowed?
Yes. Guests under 18 are welcome when accompanied and supervised by a responsible adult throughout the event.
Can I decorate the venue?
Decorations are welcome as long as they do not damage the venue. Please do not attach items to walls, ceilings, furniture, fixtures, televisions, mirrors, or equipment using tape, nails, screws, tacks, adhesives, or similar materials.
Confetti, glitter, colored powder, open flames, and other materials that may create excessive cleanup or damage the venue are not permitted.
Is smoking allowed?
No. Smoking is prohibited anywhere inside the venue.
Is hookah permitted?
No. Hookah is not permitted inside Melodic Moments.
Do I need to clean up afterward?
Before your reservation ends, please remove all decorations, food, beverages, gifts, rental equipment, and personal belongings brought into the venue. Guests are also responsible for placing all trash into garbage bags before departure.
Additional cleaning or damage fees may apply if the venue requires excessive cleanup beyond normal use.
What happens if something is damaged during my event?
The person who signed the reservation agreement is financially responsible for damage caused by guests, vendors, or event activities beyond normal wear and tear.
How can I contact Melodic Moments?
The quickest way to reach us is by submitting our online inquiry form. Once we receive your request, we'll review your event details and respond with availability, pricing, and the next steps for reserving the venue.
You may also call or text us at (929) 265-8460 with any questions.